Plug-in socket tester being used to check a socket outlet by MX2 Electrical

4.9 · 86 reviews

Electrical Fault Finding & Repair in Poole

Tripping switches, power loss or flickering lights point to electrical faults that require professional testing. MX2 Electrical investigates circuit problems, damaged wiring and failing components across Poole, Bournemouth and Broadstone. Our NAPIT registered electricians locate the issue and carry out safe domestic repairs to restore power.

  • Local & Trusted
  • Fast & Reliable
  • Upfront Pricing
  • Free Quotes

Fault-finding price

Diagnostic work begins with testing your circuits to isolate the underlying cause. Our published hourly rate covers the labour for initial testing and fault tracing on site.

  • Hourly charges cover on site testing, circuit tracing and diagnostic labour using calibrated test instruments.
  • Replacement accessories, cabling and specialist hardware are priced separately once the specific fault has been identified.
  • Complex faults requiring extensive remedial rewiring or board alterations receive a separate itemised estimate.
  • Current labour rate: £70 per hour.
  • Materials, specialist equipment and larger project work are confirmed separately before they go ahead.

See how our fault finding price compares, town by town

Trusted by customers

Recent feedback from homeowners, landlords and businesses in Poole and surrounding areas across our electrical repair and installation services.

4.9

MX2 Electrical is frequently praised for prompt, professional and friendly service, with electricians who explain the work clearly, offer options and complete jobs efficiently. Reviews commonly mention EICRs, EV charger installations, sockets, lighting, wiring, ventilation, consumer units and cooker work, with neat finishes, tidy work areas and fair pricing standing out. A small number of reviews raise concerns about follow-up costs and remedial work after EICRs.

Summarised with AI

I’m Really happy with the work from both of them. They installed a new socket in our conservatory and did a great job. They were both professional, friendly, tidy and made sure everything was done properly. I’m very pleased with the result and would definitely recommend them. Thank you both for your hard work!

Jonas “Almost Jonas” E.
Google

MX2 came along promptly to quote, their quote was reasonable and they gave us options. The work itself was done quickly, efficiently and very neatly, they went the extra mile adding extra without quibbling, and they left the flat in a very tidy space.

C.W 2.
Google

Great job

Asa, S.
MyBuilder

Start with the symptom, not a guess

Electrical faults present in various ways across domestic and commercial properties. We locate the root cause across Poole, Parkstone, Bournemouth and nearby areas.

Persistent breaker tripping

RCDs or circuit breakers that fail to reset often indicate degraded insulation or a short circuit in domestic wiring across older Victorian villas in Westbourne or modern builds in Canford Heath.

Intermittent loss of power

Sockets or light fittings that stop working unpredictably usually stem from loose terminations, thermal damage or moisture ingress in detached homes in Ferndown and Wareham.

Burning smells or discolouration

Scorched faceplates, buzzing consumer units or warm switches require immediate isolation and professional testing to prevent thermal damage to property wiring.

What fault finding covers

Our fault-finding process isolates issues systematically across your fixed electrical installation.

Included when agreed

  • Insulation resistance and continuity testing on affected circuits
  • Physical inspection of accessible switches, sockets and junction boxes
  • Consumer unit and protective device testing
  • Isolation of unsafe components to restore partial power safely
  • Minor rectifications achievable within the initial diagnostic time

Not included automatically

  • Supply-side issues originating from the regional electricity distributor network
  • Extensive plaster chasing or structural access works
  • Complete circuit rewires identified during testing

What happens during the visit

We follow a methodical diagnostic procedure to locate faults safely and clearly explain what is required.

  1. 01

    Gathering symptom history

    We ask about what was running when the trip occurred and inspect the consumer unit to identify the affected protective device.

  2. 02

    Instrument testing

    We disconnect loads and run dead and live instrument tests to trace short circuits, earth faults or low insulation resistance.

  3. 03

    Safe resolution or quotation

    Where a straightforward component failure is found, we repair it directly or make the circuit safe before outlining any larger remedial work.

What you receive

Every fault-finding visit concludes with clear information on your installation status and any necessary next steps.

Evidence-led diagnosis
A clear explanation of why the circuit failed, backed by calibrated meter readings rather than guesswork.
A safe immediate position
Any dangerous circuit or damaged fitting is safely isolated from the rest of your installation so unaffected areas remain usable.
Repair or clear quote
An immediate fix if achievable within the allocated visit, or an itemised quotation for required replacement parts and labour.
Relevant test or certificate record
Documented test results or minor works certification where required under BS 7671 standards for alterations completed.

Why choose us

Use one local team for electrical inspection, diagnosis, installation and certification across homes, workplaces and light-industrial settings.

Public liability £2,000,000 · Nvq level 3, Gold Card Electrician · NAPIT

Get Free Quote

You see the price before you call

  • Starting prices for the common jobs are published on this site, not held back until someone visits.
  • Each one says what moves it: the circuit count on an EICR, the cable run on a charge point, the board type on a consumer unit.
  • The full price is confirmed against your actual job before any work starts.
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Ceiling downlight being fitted into a plasterboard ceiling by MX2 Electrical

Registered work, certificated properly

  • MX2 Electrical is NAPIT registered, and notifiable work is notified through that registration.
  • Consumer unit replacements, new circuits and inspections leave you holding the certificate.
  • The business carries two million pounds of public liability cover.
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New cable routed through exposed floor joists during a rewire by MX2 Electrical

The fault gets found before the repair gets priced

  • Testing establishes what is actually wrong rather than replacing parts in sequence.
  • You are told what was found and what putting it right involves before it is agreed.
  • Where an inspection turns up remedial work, it is quoted separately so it stays your decision.
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Cover being fitted to a new consumer unit by MX2 Electrical

Electrical fault-finding questions

Common questions about locating and fixing electrical faults in residential and commercial properties.

Can you tell me what is wrong before visiting my home?+

I need to connect test equipment directly to your circuits to trace the fault accurately. Visual symptoms like a tripping RCD can result from damaged cables, failing appliances or damp ingress, so on-site testing is necessary to confirm the exact source.

Will you have to turn off the power to my whole house?+

I usually isolate only the specific circuit undergoing tests. However, brief full isolations are sometimes necessary when testing main switches or consumer unit busbars to ensure safe working conditions.

Why does my circuit breaker trip again as soon as I flip it up?+

A breaker that trips instantly is responding to a direct short circuit, a dead earth fault or a heavy overload. Forcing the switch to stay up can damage the wiring and create a fire hazard, so it should be left switched off until tested.

Do you carry spare parts for immediate repairs on the visit?+

Standard components such as common MCBs, RCBOs, backboxes, switches and socket faceplates are stocked in our vehicle, allowing straightforward replacements during the initial investigation.

Independent electrical safety guidance

Official safety guidance for domestic electrical installations.

Start with the job details

Share the electrical problem, property or site type and postcode. MX2 will confirm availability, scope and pricing before work goes ahead.